How can I get tickets?

 

Tickets for our events are available to purchase right here...please click the link 'get tickets' which is located at the top of this page. We accept most debit or credit cards and all payments are securely processed by www.stripe.com.
Kindly note that tickets cannot be purchased via telephone.

 

Your e-ticket can be printed immediately or you can print later as it is sent to the address used to purchase. This must be presented for scanning on the night so it is essential to keep it safe as tickets only scan once.

Will there be a mineral bar & cloak-room on the night?

 

The venue will be operating a cloak-room and mineral bar on the night, stocking various beverages and food items. We kindly ask that you use small bags as they cause extra delays for customers at our search points.

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What time do the events start and finish and what time should I start queuing?

 

The official start time of the event is 7.15pm but we always aim to be open 15 mins beforehand. And, as we have multiple security clearance and scanning areas, we usually get through the queue quickly and efficiently so there is no need to turn-up until the start time. Note that 9pm is the latest time you will be admitted and our Curraheen Stadium and City Hall events both finish at 11pm sharp. 

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What can I expect at the entry points?

 

Customer safety and security is our first priority therefore we have strict entry policies with no exceptions. As with all our events, each customer is searched by one of our female or male security personnel and as well as this, their belongings are also examined. This process is mainly undertaken to screen for any liquids, illicit substances or indeed anything which we deem a danger to our customers and staff. It also gives us the opportunity to speak to the individual which enables us better ascertain whether or not they are under the influence of alcohol or other substances.

 

In some instances, if we are still unsure as to whether or not a customer is under the influence of alcohol or substances; we reserve the right to request that they attend our observation centre so we can monitor and assess them further. At this point they will either be deemed suitable for entry or they will be brought to our onsite medical centre for further assessment/treatment. Parents/guardians will also be called if medical attention is required. This is part of the terms and conditions of the sale of our tickets

 

How many security/safety staff will be working on the night?

 

Each venue is unique and may require different personnel/customer ratios however we are proud to say that we always operate a minimum ratio of 1 personnel to 25 customers which is well above industry recommendations. In some cases, we can have 1 personnel to as little as  20 customers which is over double the recommended ratio. Additional to this; our Chief Safety Officer is onsite for the duration of all events to ensure the smooth running and implementation of our safety plans.

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Will there be medical facilites on-site?

 

In-line with our Safety & Responsibilities Charter, we always have an Ambulance, full EMT and trained First Aid Assitants onsite for the duration of the event...these services are provided by the wonderful St. Johns Ambulance Group. In all cases, Parents and/or Gardai will be informed about any assistance given to a customer by our Medical Team.

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Will An Garda Siochána be policing the event?

 

As with all our events,  a full Event Management Plan, Risk Assessment, Safely Plan and Security Schedule is provided by us to An Garda Siochána well in advance of the event. Accordingly, they will execute any policing requirements as they see fit in the interest of customer and public safety. We communicate regularly with all relevant authorities regarding our event plans.

 

What if I need more information?

 

If you're thinking about attending one of our events or if you are a parent with some further questions then we're here to help with your queries. Please send an email to MINT@LIME.IE or call 021 234 8000 and we'll gladly answer your questions. MINT is a teenage event brand owned and controlled by Limelight Promotions, an Irish VAT registered events business established since 2000.